Ecommerce
Know what sells, what costs you money, and what to do next.
Today
- Open Shopify, Meta, Klaviyo and a supplier spreadsheet before breakfast
- Chase the same order-status replies by hand, all day
- Find out a product sold out, after customers already complained
- See a campaign is unprofitable, days after the money was spent
With DNA
- One morning brief: stock risks, margin flags, and the replies waiting
- Order status and account questions answered automatically, in your voice
- Reorder and restock alerts before something sells out or expires
- Break-even ad thresholds that pause spend before it leaks
What stays human
- Which products to push and when to discount
- The judgement call on a difficult customer
- Your brand voice and your supplier relationships
